Return Policy

If for any reason you are not satisfied with a product you purchased you can return it within 30 days of the original purchase date, you must have a valid receipt dated within 30 days or less from the original purchase date.

If you have any questions about our guarantee, please email us at [email protected], inquire at the Museum Gift Shop, or call us at (419) 732-2587

Returns and Exchanges

Returns and exchanges can be made at the Liberty Aviation Museum Gift Shop in-person or by mail. Please call or email if you wish to return or cancel an order placed online.

Returning by mail

Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. 
Please Note: We cannot accept CODs or courier deliveries.

Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package. 



Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by Liberty Aviation Museum.

If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.

Mail returns to:

Liberty Aviation Museum
Gift Shop Return/Exchange
3515 East State Road
Port Clinton, OH 43452

Credit Card Refunds

All credit card purchases will be refunded back to the original credit card that merchandise was purchased on. In the event there is no receipt showing credit card used or credit card is not available, Liberty Aviation Museum will issue a refund in the form of store credit.